Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you and DonePages (“DonePages,” “we,” “us,” or “our”). By creating an account, clicking to accept, starting a trial or subscription, or using the Service, you agree to these Terms and our Privacy Policy. If you use DonePages for a company or client, you represent that you are authorized to bind that organization.

DonePages helps businesses turn project photos and details into public pages, portfolios, PDFs, social assets, lead forms, approvals, review requests, and related analytics. Features, integrations, limits, and availability vary by plan and may evolve. DonePages is a marketing and workflow tool, not an inspection, engineering, legal, accounting, or warranty service.

• You must be at least 18 and legally able to enter a contract. The Service is intended for business use.
• You must provide accurate information, keep it current, protect your credentials, and promptly report suspected unauthorized access.
• Workspace owners and administrators control invitations, roles, content, domains, billing, and team access. You are responsible for people you authorize and for removing access when it is no longer appropriate.
• You may not share individual credentials, evade account limits, create accounts under false identities, or access another person’s account without authorization.

• DonePages is a paid subscription service with monthly and annual plans. There is no permanent free plan.
• Eligible first-time Starter, Growth, and Pro workspaces may receive a 7-day trial. Agency has no free trial and is charged at checkout. A payment method is collected before a trial begins.
• At the end of a trial, Stripe automatically charges the price and billing interval shown at checkout unless you cancel before the trial ends. Monthly plans renew monthly; annual plans renew annually. Each subscription continues and renews automatically until cancelled.
• You authorize Stripe to charge the payment method on file for recurring fees, permitted usage charges, add-ons, and applicable taxes. Failed payments may lead to retries, restricted access, or suspension.
• You can cancel from the Stripe-hosted billing portal. Cancellation prevents the next renewal and normally takes effect at the end of the paid period. It does not retroactively refund charges.
• Fees are non-refundable and non-creditable except where required by law or expressly stated at purchase. Prices are shown exclusive of taxes unless stated otherwise.
• Plans include published-project, brand, user, workspace, automation, or other limits described on the pricing or billing page. The Agency plan includes 10 active client workspaces and 5 team members. Additional active client workspaces use quantity-based Stripe add-ons. Additional team access and any related charges require a separate manual arrangement with DonePages; team membership changes do not automatically create per-seat charges.
• We may change prices or plan contents prospectively. We will provide notice required by law before a change applies to an existing subscription.

You retain your rights in photos, notes, logos, customer details, reviews, and other material you submit (“Your Content”). You grant DonePages a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, adapt, transmit, and display Your Content only as reasonably needed to operate, secure, improve, and provide the Service and the outputs you request.

You represent that Your Content is accurate and that you have all rights, notices, consents, and lawful bases needed for us to process it. This includes permission to use customer names, contact details, testimonials, property photos, branding, and third-party material.

You control any lead follow-up, review request, approval, or other communication sent through the Service. You are responsible for its recipients, content, timing, consent, opt-out obligations, and compliance with privacy, consumer-protection, telemarketing, email, review-platform, and marketing laws. Do not use DonePages to store or transmit payment-card numbers, government identifiers, medical data, precise account credentials, or other highly sensitive information.

You decide which content to publish. Public DonePages, portfolios, collections, service-area pages, embeds, and custom-domain content may be indexed, cached, quoted, or redistributed by search engines, AI services, and other third parties. Unpublishing does not guarantee immediate removal from third-party caches. You are responsible for your domains, DNS settings, public claims, and legal disclosures.

AI features produce drafts from your inputs. Outputs may be incomplete, inaccurate, similar to other outputs, or unsuitable for your purpose. You must review all claims, names, facts, rights, and compliance before publishing or sending an output. To the extent permitted by law, DonePages does not claim ownership of your AI output, but cannot guarantee that an output is unique or protectable.

You may not use or help others use the Service to:

• Break the law; infringe intellectual-property, privacy, publicity, or other rights; or publish unlawful, deceptive, defamatory, or abusive material.
• Misrepresent work, fabricate results or testimonials, generate fake reviews, review-gate, or manipulate a review platform.
• Send spam or communications without required consent, or scrape, buy, or upload contact lists unlawfully.
• Probe, bypass, disable, reverse-engineer, overload, or interfere with security, access controls, quotas, rate limits, or the Service.
• Upload malware, automate abusive traffic, impersonate another party, conduct self-referrals, commit payment or affiliate fraud, or conceal prohibited activity.
• Resell or white-label the Service except where your plan and written program terms expressly allow it.

Participation in the DonePages affiliate program is subject to the separate Affiliate Program Terms. We may review applications, referrals, commissions, and payout activity for compliance and fraud. Affiliate terms control if they conflict with these Terms on an affiliate-specific matter.

The Service depends on providers such as Stripe, Supabase, Vercel, Resend, Google, and OpenAI and may link to services you choose to use. Their services, accounts, outages, and terms are outside our control. You authorize us to exchange information with them as needed to provide your requested integration or transaction.

DonePages owns the Service, software, design, documentation, trademarks, and related technology, excluding Your Content. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service during your subscription. If you provide feedback, you allow us to use it without restriction or compensation.

You may close your account at any time; closing an account does not by itself reverse an already incurred charge. We may restrict or suspend access for nonpayment, security risk, legal requirements, prohibited activity, or material breach, and may terminate for a material or repeated violation. Following termination, we may delete or retain data as described in the Privacy Policy and applicable law. Export important content before closing your account.

We may improve, replace, discontinue, or limit features and may perform maintenance. We will use reasonable efforts to provide notice when a material change significantly reduces the core functionality of a paid plan. Beta or preview features may change or end without notice and are provided for evaluation.

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing. We do not guarantee uninterrupted operation, search ranking, leads, reviews, revenue, or business results.

To the maximum extent permitted by law, DonePages will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, goodwill, data, or business opportunity. Our aggregate liability arising from the Service will not exceed the fees you paid DonePages for the affected Service in the 12 months before the event giving rise to the claim. Nothing in these Terms excludes liability that law does not permit us to exclude.

To the extent permitted by law, you will defend, indemnify, and hold DonePages and its personnel harmless from third-party claims, damages, and reasonable costs arising from Your Content, your customer communications, your public pages, your violation of these Terms, or your violation of law or another person's rights.

These Terms are governed by Delaware law, without regard to conflict-of- laws principles. Subject to any mandatory law that applies, disputes must be brought in state or federal courts located in Delaware, and each party consents to their jurisdiction. Before filing a claim, each party will make a reasonable good-faith effort to resolve it informally.

You may not assign these Terms without our consent; we may assign them as part of a reorganization, financing, merger, or sale. If a provision is unenforceable, the rest remains effective. A failure to enforce a provision is not a waiver. These Terms, the Privacy Policy, applicable affiliate terms, and any order shown at checkout form the agreement for the Service. Electronic notices and records satisfy written-notice requirements where permitted.

We may update these Terms. We will update the date above and provide notice of material changes where required. Changes apply prospectively; continued use after they take effect means you accept them. Questions: [email protected].